Merchant Services by Scotiaconnect

Payment Processing Built for How Customers Actually Pay

Scotiaconnect merchant services accept every major payment method — chip cards, contactless tap, mobile wallets, and online checkout — with interchange-plus pricing that shows you exactly what the card networks charge and what Scotiaconnect adds.

In-store point-of-sale through Scotiaconnect runs on countertop and wireless terminals that process EMV chip insertion, contactless tap cards, Apple Pay, Google Pay, Samsung Pay, and magnetic stripe as a fallback. The terminals connect via Wi-Fi, Ethernet, or cellular and operate even during brief internet outages by storing transactions offline and uploading them when connectivity returns. Receipts can be printed, emailed, or sent by SMS at the customer's preference — no third-party receipt app required. Scotiaconnect POS terminals integrate with barcode scanners, customer-facing displays, and cash drawers through standard USB and Bluetooth connections, so you are not locked into a proprietary hardware ecosystem. The terminal software updates automatically with new card brand requirements, security patches, and feature additions. If the payment networks introduce a new contactless kernel or mandate a different encryption protocol, your Scotiaconnect terminal receives the update overnight without any action on your part.

The e-commerce gateway from Scotiaconnect handles online payments through a hosted checkout page, a customizable embed, or a full API integration depending on your website platform. Hosted checkout is the simplest option — Scotiaconnect serves a PCI-compliant payment page, the customer enters card details, and the transaction completes without your server ever touching sensitive cardholder data. The embed option places Scotiaconnect's secure payment fields inside your own checkout flow so the customer stays on your domain. API integration gives developers full control over the payment experience: build a completely custom checkout, process recurring subscriptions, handle partial captures for back-ordered items, and issue refunds programmatically. The gateway supports 3D Secure 2.0 authentication, which shifts fraud liability to the card issuer on authenticated transactions while presenting a smoother challenge flow — fewer step-up authentication prompts compared to the older 3D Secure 1.0 standard. Scotiaconnect e-commerce merchants also access a virtual terminal for manually entering phone and mail orders, plus a recurring billing engine that handles subscription payments on daily, weekly, monthly, or custom schedules.

Mobile payment acceptance is included with every Scotiaconnect merchant account at no extra equipment cost. A compact Bluetooth card reader pairs with the Scotiaconnect mobile app on iOS or Android and accepts chip, tap, and swipe payments anywhere with cellular service. The mobile solution is designed for businesses that sell at farmers markets, trade shows, client sites, pop-up locations, and service calls. Transactions sync in real time with the merchant's Scotiaconnect dashboard, so the business owner can see sales rolling in from every location — the storefront, the website, and the mobile reader — on a single screen. Inventory counts update across channels automatically when an item is sold, reducing the risk of overselling a product that exists in limited quantity. Scotiaconnect's mobile reader is EMV Level 1 and Level 2 certified and supports contactless transactions up to the same tap limits as countertop terminals.

Processing Rate Comparison

Scotiaconnect publishes interchange-plus pricing across every channel — the table below shows the Scotiaconnect margin for each transaction type plus the approximate all-in effective rate including average interchange.

Settlement, Reporting, and Reconciliation

Scotiaconnect deposits merchant funds directly into your business checking account on a next-day basis — and the reporting dashboard shows gross sales, interchange, Scotiaconnect fees, and net deposit for every batch, every day.

When you settle a batch by 5:00 PM ET, the net funds — gross sales minus interchange, Scotiaconnect margin, and any chargebacks or adjustments — arrive in your Scotiaconnect business checking account before 8:00 AM ET the following business day. There is no separate merchant reserve account. The full net proceeds land in the same checking account you use for payroll, vendor payments, and operating expenses. Scotiaconnect does not hold back a percentage of daily sales as a rolling reserve for standard-risk merchant categories, though higher-risk industries such as travel, ticket brokers, and subscription-box services may be subject to a reserve structure disclosed during underwriting.

Daily and monthly merchant statements break out every component of the processing cost — interchange by card brand and card type, Scotiaconnect margin, and any monthly gateway or terminal fees. The online merchant dashboard shows real-time authorization data, batch totals, and settlement status. For businesses with multiple locations or channels, Scotiaconnect reporting supports location-level and channel-level rollups so you can see which store processed the most revenue, which channel has the highest average ticket, and how your card-mix is shifting month over month. Data can be exported to CSV or integrated with accounting software via a secure API. Scotiaconnect also supports automated reconciliation feeds that push transaction-level data directly into QuickBooks, Xero, or a custom ERP system, matching each settled transaction to the corresponding bank deposit so your books stay clean without manual data entry.

Security and PCI Compliance

Scotiaconnect merchant terminals and gateways are PCI DSS Level 1 compliant, with end-to-end encryption and tokenization that removes cardholder data from your systems entirely.

Every Scotiaconnect terminal encrypts card data at the point of swipe, dip, or tap — before the data ever leaves the device. The e-commerce gateway uses hosted payment fields that keep card numbers off your server. Tokenization replaces each card number with a unique Scotiaconnect token that can be used for recurring billing, refunds, and customer card-on-file storage without exposing the actual PAN. If your website is compromised, the attacker finds tokens — useless without Scotiaconnect's decryption keys. Scotiaconnect provides an annual PCI SAQ that merchants complete through a guided online questionnaire. For most small and mid-sized businesses using Scotiaconnect's hosted checkout or certified terminals, the SAQ is the shortest available version because cardholder data never touches the merchant environment. Scotiaconnect also provides chargeback management tools within the merchant dashboard — dispute notifications appear within hours of receipt, supporting evidence can be uploaded directly, and the resolution timeline is visible at every stage.